Shipping policy

Shipping Policy

 

Thank you for shopping with Rising Enterprise. We are proud to ship our products to customers around the world. Please review our shipping information below.

 

Order Processing

All orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

 

Domestic Shipping (United Arab Emirates)

Standard shipping within the UAE takes 3-5 business days and costs AED 25.00. Orders over AED 200.00 qualify for free standard shipping.

 

International Shipping

We ship to the United States, Canada, the United Kingdom, the European Union, and Australia, among other countries. International delivery typically takes 7-15 business days after processing. Standard international shipping costs $14.99, and orders totaling $100.00 or more qualify for free shipping.

 

Customs, Duties, and Taxes

International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping fees or product prices.

 

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package's progress to your door.

 

Delayed or Lost Packages

While we work with trusted carriers to ensure timely delivery, delays can occasionally occur due to customs processing, weather, or other factors outside our control. If your order is significantly delayed or appears lost, please contact our support team and we will assist you.

 

Questions

If you have any questions about your shipment, please contact us using the information on our Contact page.