Shipping & Delivery
How long does shipping take?
Domestic orders within the UAE arrive in 3-5 business days. International orders typically arrive in 7-15 business days after processing, depending on the destination country and customs.
Do you ship worldwide?
Yes. We currently ship to the United States, Canada, the United Kingdom, the European Union, Australia, the UAE, and many other countries.
Will I have to pay customs or import duties?
Some international orders may be subject to customs fees or import duties charged by the destination country. These charges are the responsibility of the customer and are separate from our shipping fees.
Orders & Payments
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as Apple Pay and Google Pay. All transactions are processed securely through Stripe.
Is it safe to enter my card details on your site?
Yes. Our checkout is fully encrypted and PCI-compliant, and we never store your full card details on our servers.
Can I change or cancel my order?
Orders can be canceled or modified within a short window after purchase. Please contact us as soon as possible if you need to make a change.
Returns & Refunds
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unused, unworn, and in their original packaging. Please see our full Return and Refund Policy for details.
How do I start a return?
You can request a return directly from your customer account, or by contacting our support team with your order number.
When will I get my refund?
Once your return is received and inspected, refunds are typically processed within 5-10 business days to your original payment method.
Still Have Questions?
Our support team is happy to help. Please visit our Contact page to get in touch.